Supporting seniors to live safely, comfortably, and independently at home. With the new Support at Home program, you have more choice, flexibility and funding than ever before.
Use our calculator to understand your potential funding, client contributions, and what services you could receive under the Support at Home program.
From November 2025, Australia's aged care system transitioned to the new Support at Home program, replacing the previous Home Care Packages. This reform provides increased funding, more flexibility, and better access to services.
The program offers 8 funding classifications tailored to your needs. Clinical care is now 100% government funded at no additional cost to you.
From daily assistance to professional nursing care, we provide everything you need to live safely and comfortably at home.
From your first enquiry to receiving ongoing care, we make the process simple and stress-free.
Call My Aged Care on 1800 200 422 or contact us directly. We can help guide you through the assessment process.
A government assessor will evaluate your needs and determine your classification level (1-8).
Select us as your provider. We'll create a personalised care plan that matches your goals.
Your matched carers begin providing support. We continuously adjust services to meet your needs.
Our friendly team can explain your options and help you navigate the system. No obligation, just helpful guidance.
Answer a few simple questions and we'll recommend the best aged care services for your situation.
Takes less than 2 minutes
Based on your answers, here are the best options for you:
Next step: Contact us for a free, no-obligation consultation. We'll help you understand your options and navigate the application process.
Experience care that goes beyond the basics. We're committed to enhancing quality of life for every senior we support.
Genuine warmth and kindness in every interaction.
Familiar faces you can trust and build relationships with.
Services when you need them, on your terms.
Trained, vetted professionals with aged care expertise.
Round-the-clock assistance whenever you need it.
Transparent pricing with no surprise charges.
Support at Home is the new aged care program that replaced Home Care Packages from November 2025. Key differences include: quarterly budgets instead of daily subsidies, 8 classification levels (not 4 packages), 100% funded clinical care, and a maximum annual funding of $78,106 (up from $63,440). The new system provides more flexibility and transparency.
Contact My Aged Care on 1800 200 422 to request an assessment. A government assessor will evaluate your needs and determine your classification level (1-8). Once approved, you can choose GNA Services as your provider. We can help guide you through the process.
CHSP (Commonwealth Home Support Programme) provides entry-level support for people who need help with specific everyday tasks. Support at Home offers higher levels of coordinated care for those with more complex needs and a dedicated quarterly budget. CHSP has small client contributions, while Support at Home fees are based on your income assessment.
Yes! We believe the relationship between you and your carer is essential. We carefully match you with carers based on your preferences, personality, and care needs. If you're not happy with your match, we'll work with you to find someone better suited.
Yes, GNA Services is an approved DVA provider. We deliver care under Veterans' Home Care (VHC) and DVA Community Nursing programs. Contact us to discuss your DVA entitlements and how we can help you access the support you deserve.
Let's discuss how we can support you or your loved one to live well at home. Our friendly team is here to answer your questions.