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Victoria Office

NDIS & Aged Care
Services in Melbourne

Our Melbourne team brings compassionate, person-centred care to Victoria's vibrant capital. From the CBD to the outer suburbs, we're here to support individuals and families across Melbourne.

Office Address Level 2, 1 Southbank Boulevard, Southbank VIC 3006
Phone 1300 133 633
Office Hours Mon - Fri: 8:30am - 5:00pm

Melbourne Office

Southbank, Victoria
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Trusted Care Across Victoria's Capital

GNA Services Melbourne brings our proven approach to care to Australia's cultural capital. Our Southbank office, located in the heart of Melbourne's arts precinct, serves as the hub for our growing Victorian operations.

Our Melbourne team understands the diverse needs of this multicultural city. Whether you're in the bustling inner suburbs, the leafy eastern corridors, or the growing western communities, we're committed to providing consistent, culturally sensitive care that meets your unique needs.

NDIS Registered Provider
Aged Care Quality Accredited
Multilingual Support Available
24/7 Emergency Support
5+
Years in Melbourne
300+
Melbourne Clients
80+
Local Carers
4.8
Google Rating

Care Services in Melbourne

Our Melbourne office delivers the full range of NDIS and Aged Care services. Whatever your needs, our local Victorian team is here to help.

NDIS Services

  • Personal Care & Daily Living
  • Community Participation
  • Skill Development & Training
  • Behaviour Support
  • SIL & Accommodation
  • Transport Assistance
Learn More

Aged Care Services

  • Support at Home Program
  • Personal Care
  • Clinical & Nursing Care
  • CHSP Services
  • DVA Veteran Support
  • Domestic Assistance
Learn More

Specialised Support

  • Complex Care Needs
  • Dementia Support
  • Palliative Care
  • Post-Hospital Care
  • Respite Services
  • Overnight Support
Enquire Now

Areas We Service in Melbourne

Our Melbourne team provides care across the metropolitan area and surrounding regions. If your suburb isn't listed, contact us – we're always expanding.

Inner Melbourne

Melbourne CBD Southbank South Yarra St Kilda Richmond Fitzroy Carlton Prahran

Eastern Suburbs

Box Hill Doncaster Glen Waverley Camberwell Hawthorn Ringwood Blackburn Burwood

South East

Dandenong Frankston Cranbourne Narre Warren Clayton Springvale Oakleigh Moorabbin

Western & Northern

Footscray Sunshine Werribee Coburg Brunswick Preston Reservoir Epping

We also service many other suburbs across Greater Melbourne. Regional travel to areas like Geelong, Ballarat, and the Mornington Peninsula may be available with travel fees. Contact us to check coverage for your specific location.

Why Choose GNA Services Melbourne

Our Melbourne team combines local expertise with our national standards of care excellence.

Central Location

Our Southbank office is centrally located with easy access to public transport, making it convenient for clients and families across Melbourne.

Multicultural Team

Melbourne's diversity is reflected in our team. We offer support in multiple languages and understand the cultural needs of our diverse community.

Metro-Wide Coverage

From the CBD to the outer suburbs, our carers are strategically located across Melbourne to provide timely, responsive care wherever you are.

Local Partnerships

We've built strong relationships with Melbourne hospitals, GPs, and community organisations to provide seamless, coordinated care.

Common Questions About Melbourne Services

We service the entire Melbourne metropolitan area, including inner suburbs like Southbank, St Kilda, and Richmond; eastern suburbs like Box Hill, Doncaster, and Glen Waverley; south-eastern areas like Dandenong and Frankston; and western/northern suburbs like Footscray, Sunshine, and Coburg. Contact us to confirm coverage for your specific suburb.

Yes! Our Southbank office welcomes visitors Monday to Friday, 8:30am - 5:00pm. We're located at Level 2, 1 Southbank Boulevard – just a short walk from Flinders Street Station. We recommend booking an appointment so we can dedicate time to discuss your needs.

Yes, we understand Melbourne's multicultural community. Our team includes carers who speak various languages including Greek, Italian, Vietnamese, Mandarin, Cantonese, Hindi, and Arabic. Let us know your language preferences and we'll do our best to match you with an appropriate carer.

For urgent needs, we can often commence services within 24-48 hours. Standard service agreements typically begin within 1-2 weeks, allowing time for proper care planning and carer matching. We'll always work with your timeline and priorities.

Our primary coverage is Greater Melbourne, but we can often arrange services in nearby regional areas like Geelong, the Mornington Peninsula, and Ballarat. Travel fees may apply for locations outside the metro area. Contact us to discuss your specific needs.

Ready to Get Started in Melbourne?

Our Melbourne team is here to help. Whether you're exploring options or ready to begin services, we'll guide you every step of the way.

Call Us 1300 133 633
Visit Us 1 Southbank Blvd, Southbank VIC